Last Updated: [04/03/2025]
- Introduction
Phygital Pakistan (“we,” “our,” or “us”) is committed to protecting the privacy of our users, including but not limited to visitors, partners, gamers, athletes, and exhibiters. This Privacy Policy outlines how we collect, use, store, and protect personal data in connection with our services, including website and phygital sports initiatives.
By accessing our services, you agree to this Privacy Policy. If you do not agree, please discontinue the use of our services.
- Information We Collect
We may collect the following types of personal data:
- Personal Identifiers: Individual / Organization Name, email address, phone number, CNIC number, Designation, and Location
- Usage Data: Device information, IP address, browser type, and browsing activity.
- Athlete & Event Data: Participation records, rankings, scores, and performance analytics.
- How We Collect Data
- Directly from You: When you sign up, register for events, or interact with our platform.
- From Third Parties: Including Google analytics, partners, affiliates, and event organizers.
- Purpose of Data Collection
We process your data for the following reasons:
- To provide access to our Phygital Pakistan platform and events.
- To facilitate registration, authentication, and participation in sports and digital experiences.
- To enhance user experience through personalized recommendations.
- To conduct analytics and improve our services.
- To comply with legal and regulatory requirements.
- Legal Basis for Data Processing
We collect and process personal data based on:
- Contractual necessity (to provide services).
- User consent (where required).
- Legal obligations (as per Pakistani data protection laws).
- Legitimate interests (e.g., improving user engagement).
- Data Sharing & Disclosure
We may share your personal data with:
- Event organizers & sponsors for competition management.
- Service providers for hosting, payment processing, and analytics.
- Regulatory authorities when legally required.
- Affiliates & partners for marketing and engagement.
- International Data Transfers
If data is transferred outside Pakistan, we ensure appropriate safeguards are in place in compliance with Pakistani and international data protection regulations.
- Data Security
We implement advanced security measures to protect personal data against unauthorized access, misuse, and breaches. However, no system is 100% secure, and we encourage users to take precautions.
- Data Retention
We retain personal data only as long as necessary to:
- Fulfill service requirements.
- Comply with legal obligations.
- Resolve disputes and enforce agreements.
- Your Rights
As a user, you have the right to:
- Access your personal data.
- Rectify incorrect information.
- Request deletion of your data.
- Withdraw consent where applicable.
- Object to certain processing activities.
For requests, contact us at [Insert Contact Email].
- Cookies & Tracking Technologies
We use cookies, web beacons, and tracking technologies to enhance user experience. You can manage cookie preferences through your browser settings.
- Children’s Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect data from minors without parental consent.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our services implies acceptance of the updated terms.
- Contact Information
If you have questions, concerns, or complaints regarding this policy, please contact us at:
Email: support@phygitialpakistan.com
Address: Lahore, Pakistan